Notice to Our Members
The Employees, Management, and Board of Directors of the Craftsman Credit Union thank our Members for their continued patronage and support throughout the past year. The Members are the Credit Union, and it is our job to provide to the Members the best service and products possible in the most cost effective manner.
Your Credit Union Management and Board of Directors have recently completed an extensive review of the Members' use of the Clark Street Lobby services as well as the Members' use of the Warren office services. It was learned that our Members no longer use the Clark Street Lobby services as much as they had in the past. It was also learned that very few members used the Warren Office services. After much review and thought, it was determined that it was not good use of the Members' money to continue the current lobby hours at the Clark Street office and at the Warren Office.
Commencing February 1, 2012, the Clark Street Lobby will be closed on Tuesday of each week. So as to continue to provide services to our retired members, if the 1st or the 3rd of any month should fall on a Tuesday, the Clark Street Lobby will be open on that Tuesday.
Commencing February 1, 2012, the Warren Office will be permanently closed and we invite and encourage those Members that used that office to come to the Clark Street office or to visit our Service Centers for their needs.
These decisions were made after careful review and consideration and were made in an effort to save our Members' money with as little inconvenience as possible. These changes will in no matter alter or diminish any of the services or products that your Credit Union has provided to its Members in the past.
Your Credit Union Management and Board of Directors stands ready to listen to your questions, comments or concerns regarding these changes.
Best wishes from all of us to you for a safe and prosperous New Year!
Happy New Year 2012
Please note that this notice was also posted in our quarterly newsletter sent out in January 2012 along with your statements.
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